Kiosk Solutions

Installation Service and Scheduling at Your Fingertips

In 2008, Optima Service Solutions partnered with several retailers and manufacturers to provide a self-service solution at the point of sale for consumer electronics and home appliances. This solution allows the consumer to purchase an installation at a kiosk while still in the retail location, and also guides the consumer to purchase any additional accessories that may be required for a professional installation.

If given the opportunity, many consumers would prefer to have their newly purchased plasma television or dishwasher installed by a professional. In addition, by providing the consumer with the opportunity to purchase a professional, cost effective installation, this solution assists in lowering the number of returns of non-defective merchandise to the retail location.